Managed IP Phone (Polycom) Configuration Options

Availability of configuration options for Polycom managed IP phones depends on the model of the phone. Newer models tend to have more options.

Options tab

The managed IP phone configuration options are available on the Options tab when editing one or more managed Polycom phone(s) from the Managed IP Phones container. The Options tab contains configuration options such as port settings, localization, volume persistence, and emergency information. For more information about the configuration options and their meaning, see the Interaction Administrator Help.

Advanced Options

The managed IP phone configuration advanced options are available on the Advanced Options tab when editing one or more managed Polycom phone(s) from the Managed IP Phones container. The Advanced Options tab contains configuration options for timeout, Polycom features, echo/noise suppression, gain settings, auto-dial, local Polycom dial plan, Network Address Translation (NAT), flash parameters, syslog, voice quality monitoring, and phone-specific SIP security. For more information about the advanced configuration options and their meaning, see the Interaction Administrator Help.