Polycom Firmware Update Required

Starting in June 2016, Polycom introduced a new MAC address range for VVX; SoundPoint IP and SoundStation phones; and SoundStructure Installed Audio products. The new address range replaces the 00:04:xx:xx:xx:xx MAC address range. Phones with a MAC address in the range 64:16:7f:xx:xx:xx require a firmware update, included in supported CIC patch releases starting with CIC 2015 R2. For more information, see the PureConnect KB article.