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About SIP Soft Phones

PureConnect's SIP Soft Phone is a standalone application that places and controls calls, providing SIP endpoint functionality. The SIP Soft Phone application requires a USB headset to deliver audio to the user. You can use the SIP Soft Phone with Interaction Desktop and other CIC clients.

The SIP Soft Phone application works with the CIC provisioning subsystem and you configure it in Interaction Administrator in the same way as Polycom phones, Interaction SIP Station phones, AudioCodes phones, and Genesys phones. You must implement each SIP Soft Phone as a managed IP phone.

New installations

Create a managed IP phone for each SIP Soft Phone as part of your new CIC installation using a comma-separated values (CSV) list. For more information, see Create Multiple Managed IP Phones Procedure Summary.