Assign default values to script parameters

Note:
If you used Interaction Attendant to assign input parameter values, skip this section. Also, this step can be done before the Interaction Attendant step.

If you choose to apply the screen pop script directly to the workgroup by means of Actions, then update the script parameters to include default values.

To assign a default value using Interaction Administrator:

1. In Interaction Administrator, locate System Configuration Actions.

2. Open the screen pop script to which you want to assign default values.

3. Click the script input item and click Edit.

4. Enter or assign a default value to the script input item:

   

5. Click OK.