Genesys Cloud for PureConnect Administrator's Guide

Genesys Cloud for PureConnect Integration enriches your users’ experience by using the power and data of PureConnect and Genesys Cloud collaborative features. PureConnect syncs selected information to a paired Genesys Cloud organization. This connection keeps PureConnect users current with Genesys Cloud innovations.

This document describes the configuration and setup of the Genesys Cloud for PureConnect integration. It also includes instructions for enabling PureConnect as a Genesys Cloud Single Sign-On (SSO) provider.