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IC User Applications (64-bit) command-line installation

You can use the command-line option when you are only installing the Interaction Screen Recorder Capture Client, and no other features. This command-line option does not have a user interface for choosing other features or options.

After the CIC installation, use the Windows Command Prompt to install the Interaction Screen Recorder Capture Client on client workstations that require screen recording capability.

If you have not done so already:
1. Download the CIC 2018 R2, or later, .iso file from the Product Downloads page at https://help.genesys.com/pureconnect/secure/Downloads.aspx .
2. Copy the .iso file to a file server (non-IC server) with a high-bandwidth connection to the workstation(s) on which you will be running the CIC 2018 R2 or later installs.
3. Mount the .iso file and share the contents to make them accessible to the workstation(s) on which you will be running the CIC 2018 R2 or later installs.
Navigate to the \Installs\ServerComponents directory on the file server.
Copy the IC User Applications .msi file, for example, ICUserApps_64bit_2018_R2.msi, to the workstation on which you plan to run this install.
From a Windows Command prompt, type:
Msiexec /i <path to MSI> INSTALL_SRCC_FOR_ICONNECT=1 /qn

The install completes, with no user interface. The configuration options for Interaction Recorder Capture Client are contained in the config.xml file. For an example of config.xml file, see Appendix I:Interaction Screen Recorder Capture Client config.xml file.