Introduction

Scheduled Reports is a reporting tool that schedules reports to run and distributes the generated reports to multiple locations. Reports are scheduled to run automatically and can be generated and distributed in several formats. This scheduling tool allows businesses to generate specific reports on a regular basis to create a schedule to run the reports and distribute them to multiple locations. Reports can be scheduled to run during periods of low-call volumes, resulting in a more efficient server use.

This document includes:

• An overview description of the Scheduled Reports application, the Scheduled Reports architecture, and the Scheduled Reports database setup

• Installation instructions for the Scheduled Reports Monitor Server (SRMS)

• Instructions on how to verify that the Custom Passthrough Log is active

• Installation instructions for the Scheduled Reports Client (SRC)

• An overview description of the Scheduled Reports Monitoring Service

• Steps to show how to work with the ININ Scheduled Reports Configurator Tool and the Configuration Checklist Tool

• Configuration instructions for the SR_UpdateUserAccessTable IC Handler

• Steps to show how to start the Scheduled Reports service

• An overview description of the CIC server parameters

• Instructions on how to install Scheduled Report Results Custom Reports and provide View Report Access Rights