Contents

Media protocol properties

Property	Description and settings
RtpQosTaggingEnabled	This property enables the QoS feature for RTP communications on Interaction SIP Bridge.This feature is enabled by default.You do not need to add this property and set it to true.
RtpQosDscpValue	This property sets the QoS DSCP marking that Interaction SIP Bridge writes to each RTP packet.By default, this value is 2E (46, 101110) EF.You do not need to add this property and set it to this value.
RtcpQosTaggingEnabled	This property enables the QoS feature for RTCP communications on Interaction SIP Bridge.This feature is enabled by default.You do not need to add this property and set it to true.
RtcpQosDscpValue	This property sets the QoS DSCP marking that Interaction SIP Bridge writes to each RTCP packet.By default, this value is 2E (46, 101110) EF.You do not need to add this property and set it to this value.
RtpPortRange	Enter the range of ports that Interaction SIP Bridge monitors for incoming RTP communications. Select a port range that does not conflict with ports in use by any other applications on the network.Genesys recommends a port range of 16384 to 32767 (default values). Interaction SIP Bridge requires four ports for a single telephone call.
RtpDiagnosticCaptureEnabled	Interaction SIP Bridge can record all RTP/RTCP packets in communications that it relays and save that information in a file with additional metadata.This is known as a diagnostic captures, which someone can later analyze in the process of troubleshooting problems. Interaction SIP Bridge stores diagnostic captures in the log file directory of the computer in the following format: `CallID_ResourceID_RandomDigits.hpaacap` For more information about log files, see Interaction SIP Bridge log files. If you are using SRTP for secure communications, Interaction SIP Bridge stores the cryptographic keys for decrypting the audio data within the capture file as metadata.To limit disclosure of these keys, Interaction SIP Bridge can optionally encrypt the capture file when it is written.Interaction SIP Bridge also adds a keyed authentication tag to ensure integrity.You set these security options through the RtpDiagnosticCaptureCipherSuite property. Important! Enable this property only if you are actively troubleshooting a communication problem.Do not create diagnostic captures on a continual basis as the resulting files consume storage space.Genesys recommends that you enable this property only when directed by a PureConnect Customer Care representative.
RtpDiagnosticCaptureCipherSuite	This property sets the encryption algorithm that Interaction SIP Bridge uses for encrypting diagnostic captures.It supports the following values: NULL_NULL - This is the default value.Interaction SIP Bridge does not encrypt or authenticate diagnostic captures. NULL_HMACSHA1 - This value indicates that Interaction SIP Bridge does not encrypt diagnostic captures but provides an authentication mechanism. AES128_HMACSHA1 - Interaction SIP Bridge encrypts diagnostic captures with a 128-bit cipher and provides an authentication mechanism. AES256_HMACSHA1 - Interaction SIP Bridge encrypts diagnostic captures with a 256-bit cipher and provides an authentication mechanism.