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Media settings

Protocols Affected devices, products, and entities Media settings
  • Real-time Transport Protocol (RTP)

  • Real-time Control Protocol (RTCP)

  • Secure Real-time Transport Protocol (SRTP)

  • Secure Real-time Transport Control Protocol (SRTCP)

  • IP telephones

  • Softphones

  • VoIP gateways, including Interaction Edge and Interaction Gateway

  • Interaction SIP Bridge

  • Interaction SIP Proxy

  • Interaction Media Server

  • Managed IP Phones in Interaction Administrator

  • Lines in Interaction Administrator

  • Locations in Interaction Administrator

  • RTP/RTCP, SRTP/RTCP, or SRTP/SRTCP protocol

  • Use QoS

  • QoS DSCP

  • Codec, such as G.711 or G.729

  • SRTP encryption cipher

  • Dual-Tone Multi-Frequency (DTMF) PureConnect products support the RFC 2833 specification for DTMF.