SIP Bulk Caller Overview

Interaction SIP Bulk Caller is a utility that enables you to test your CIC server by making or receiving (in bulk) large numbers of calls. It also simulates station registrations for testing.

Though it is normally used with a CIC server, Interaction SIP Bulk Caller does not require it and can be used with other servers.

System Requirements

Interaction SIP Bulk Caller requires:

• Windows 7 or higher version

• MSXML 6.0 Parser

Note: Do not install Interaction SIP Bulk Caller on the same machine where SIP Proxy, CIC server, or any CIC server-related component (which uses the SIP Engine) is installed.

Glossary

$SBC_ROOT: The folder where you installed Interaction SIP Bulk Caller.

Callset: A callset is a configuration and set of actions to use for each call. The callset XML configuration file describes it. There are two types of callsets:

• Use an outbound callset to place outbound calls to remote machines. Outbound callset is listed in the OutboundConfig section of the main XML configuration file.

• Use an inbound callset to respond to calls received by Interaction SIP Bulk Caller. Inbound callset is listed in the InboundConfig section of the main XML configuration file.

SIPBulkCaller: Interaction SIP Bulk Caller works both as an outbound caller and as an inbound receiver. When used to make calls, it is often referred to as SIPBulkCaller. When used to receive calls, it is often referred to as SIPBulkReceiver.

SIPBulkReceiver: Interaction SIP Bulk Caller works both as an outbound caller and as an inbound receiver. When used to make calls, it is often referred to as SIPBulkCaller. When used to receive calls, it is often referred to as SIPBulkReceiver.

Stationset: A stationset is a set of stations that Interaction SIP Bulk Caller requires to register dynamically to your CIC server. If some or all stations are configured for dynamic registration with CIC Server, use a stationset to simulate registration and authentication of those stations from Interaction SIP Bulk Caller.