PureConnect WhatsApp Service Onboarding Guide

WhatsApp needs a WhatsApp Business connector that allows connecting with Customers (and customers with consumers) from the WhatsApp Messenger App. It offers a good consumer experience integrated with notification and contact center software.  

WhatsApp allows customers to manage the agent side of the WhatsApp experience from PureConnect.  

WhatsApp onboarding helps in setting up one or more WhatsApp channels in PureConnect. For more information, contact the Customer Care team.