Switchover Environment

Because a VoiceXML Interpreter can be set up to communicate with a maximum of only one CIC server at a time, using VoiceXML in a switchover environment requires special configuration. Each VoiceXML system must be duplicated for each CIC server in a switchover pair. If the user VoiceXML traffic merits having two VoiceXML Interpreters connected to the primary CIC Server, then two VoiceXML Interpreters must be configured to work with the backup CIC server.