CIC Database files

The CIC database files in the \Installs\Additional Files\SQL directory on the CIC 2016 R1 or later release and patch iso .files contain:

• A zip file containing the scripts for manually creating SQL and Oracle databases for the latest release, plus a stored procedure for purging Reporting data, a sample Oracle tablespace create script, and an index rebuilding script. For more information, see "Database Server". The zip file is also available on the Downloads page at  https://help.genesys.com/pureconnect/secure/Downloads.aspx  .

• The IC Database Space Planning Spreadsheet. Use the IC Database Space Planning Spreadsheet to plan how much space will be needed for the target size (initial data file size) of the CIC database for SQL Server and the IC data and index tablespaces for Oracle. For instructions, see "Database Server".