Software Downloads

All PureConnect software downloads are available from the Product Downloads page  , which requires appropriate credentials. Separate images are available to download and install for:

• CIC
• Interaction Dialer
• CIC Web Applications
• Interaction Conference
• eFAQ
• Integrations
• Migration
• Interaction Gateway
• Interaction Director

Each image includes a Readme file and a Summary file that lists fixes in the latest release. New product releases are generally available every three months and patches are released every two weeks.