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Interaction Optimizer Help
Interaction Optimizer Interface
You view your schedule and manage time off requests in Interaction Optimizer using the various elements of its interface. The elements explained here are always available.
1 |
Menu |
Click this symbol to display a system menu that includes options for changing settings or your password and also saving logs for troubleshooting. This dialog box also displays the name of the currently logged on user and the name of the CIC server.
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2 |
Application Help |
To display the beginning of the Interaction Optimizer help and a Table of Contents, click here. |
3 |
Help for current tab |
To display help specifically for the current tab, click this help icon. |
4 |
Schedule tab |
To view your schedule, select this tab. |
5 |
My Time Off tab |
To create, review, or cancel time off requests, select this tab. |
6 |
Shift Trading |
To trade part of your scheduled shift with a co-worker, select this tab. |
7 |
Today’s Schedule |
Today’s Schedule displays a breakdown of your scheduled activities for today. It includes a time remaining countdown for the currently scheduled activity. This area displays a "No events today" message if you are not scheduled to work today. It displays a warning when you are out of adherence to the published schedule. |