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Connection Settings

At several points during the log on process, you can save your selections. Use the Connection page of the Application Settings dialog box to adjust these automatic logon settings.

  1. Open the menu and then click Settings.

  1. In the Connection page of the Applications Settings dialog box, adjust these settings as needed:

Default Language

Note: This option is available only if your CIC administrator installs optional language packs on the CIC server. Also, your browser's language setting controls the formats used for dates, times, currency, and numbers.

To change the language used in the CIC  interface, do one of the following:

  • Select a language.

  • To use your browser's language setting for the interface, click the X in the drop-down list. This clears the current selection and sets the list to Detect automatically.

Automatically select "server" as the server at log on.

This setting automatically selects the server named here as your CIC server.

Always use "type of authentication" to authenticate with "server".

If your CIC administrator has enabled Single Sign On, this setting automatically selects the type of authentication to use with this CIC server when you log on to Interaction Connect.

Remember my Interaction Center user ID.

This setting automatically supplies your CIC user name when you use Customer Interaction Center Authentication.

 

Related Topics

Logging On

Single Sign On