Change Log Date

Changes Made

06-December-2012

Updated for Interaction Conference 4.0: Outlook 2010 plug-in support, announce number of attendees, iCalendar attachments, migration to Interaction Conference 4.0.

12-February-2013

Updated screen captures for user interface changes, replaced Outlook Plug-in installation instructions, updated the Schedule a Conference in Outlook instructions for Outlook 2010, and updated the Conference Options list and explanations all for the 4.0 release.

19-February-2013

Cleaned up terminology, grammar, style, etc., removed the Note on page 32 about callers pressing *6 to unmute themselves, and clarified the selection criteria Interaction Conference uses to decide which caller to mute when someone else is unmuted in a 20+ caller conference.

29-August-2014

Updated documentation to reflect changes required in the transition from version 4.0 SU# to CIC 2015 R1, such as updates to product version numbers, system requirements, installation procedures, references to Interactive Intelligence Product Information site URLs, and copyright and trademark information.

11-April-2016

Updated copyright and trademark information. Updated Recordings topic under Using the Conference List Page section for IC-136348. Added note to step 6 in Schedule a Conference in Outlook procedure for ICONF-645. Updated 20 participant limit to 300 for audible conference participants for ICONF-827. Updated to include support for Microsoft Outlook 2013 for ICONF-667. Updated image for conference list page and added End an active conference topic for ICONF-797.

10-May-2016

Changed filenames to 20xx_Rx.msi format.

12-July-2016

Update note in step of Configure Basic information section under Schedule a new conference to indicate Host and Guests text boxes auto-complete by using first name, last name,  “FirstName LastName”, or “LastName, FirstName”.

17-October-2016

Removed note about using *6 to mute/unmute lines from Call a conference topic.