Email Notifications

An email notification can be sent to CIC administrators and users when an extraction job has completed, failed, or was canceled. If an IC Administrator Mailbox is configured, the CIC administrator receives emails for every job. If the data extractor user's Mailbox is configured, the user receives emails for his or her submitted jobs.  

Configure Email Notifications for CIC Administrators

1. Open Interaction Administrator.
2. From the System Configuration container, double-click Configuration in the workspace to display the System Configuration dialog.
3. Click the Mailboxes tab and configure the mailbox to use for the IC Administrator.
   
   
   
4. Click OK or Apply to save changes.

Configure Email Notifications for CIC Users

1. Open Interaction Administrator.
2. In the People container, from the Users subcontainer, double-click the user to configure their mailbox.
3. Click the Configuration tab and configure Mailbox User for the user.
   
   
   
4. Click OK or Apply to save changes.