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Interaction Dialer Manager Help
Add Parameters
You can add any valid server switchover parameter to the Campaign Server Parameters tab with the exception of three key switchover parameters: SwitchoverServer A, SwitchoverServer B, and Switchover Monitoring. These three parameters are set up by default when you run the CCS Switchover Setup Assistant and cannot be altered or deleted.
Note: For more information on the CCS Switchover Setup Assistant, see the Interaction Dialer Installation and Configuration Guide, which you can find in the PureConnect Documentation Library.
To add a server parameter:
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Click the Add Campaign Server Parameter button ( ).
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When the Add Server Parameter dialog appears, type the parameter name in the Name field.
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Click OK.
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Once the parameter appears in the panel, click the Value column to enable the text field.
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Enter the value that you want to assign to the parameter.
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Press Enter to close the text field.
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Click Save to save your changes.