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Changing Campaign Status

In the Campaign Actions column, you'll find a set of buttons that will allow you control the execution of a campaign. As described in the table, these buttons will allow you to start, stop, pause, recycle, or reset a campaign.

Button	Action	Description
	Start	Turns on the campaign.
	On for Scheduled Calls Only	Turns on the campaign for scheduled calls only and only places agent-scheduled calls. Ignores the campaign schedule. Auto-scheduled calls are not placed. Priority dials are still made. No regular calls are placed. When this campaign state is switched to, any cached contacts that the campaign will no longer call (regular calls, queued precise calls) are flushed from the cache back to the database.
	Stop	Stops outbound dialing once the cache is empty. Ignores the campaign schedule. If you stop a campaign (by selecting Stop), rather than by clicking Pause, agents must log on when the campaign is restarted by clicking this button again. If you click the Pause button, you can resume the campaign by clicking Pause again, and agents won't need to log on. Outbound calling will resume once agents change to available status.
	Pause/Resume	Temporarily stops all outbound dialing activity for the campaign. All active calls complete, but no new calls are generated. This command is used to temporally halt a campaign without requiring agents to log back in once processing resumes. When a campaign is Paused, no calls are placed, but the record cache is maintained. To resume the campaign, press Pause again. Agents will not need to log on when the campaign resumes.
	Recycle Campaign	Recycle refers to the process of restarting the call selection process at the beginning of the contact list. This can happen automatically after all records are processed or manually in response to a Reset Campaign command. A recycle period is the time that Interaction Dialer needs to process all records in a contact list.
	Reset Campaign	Resets a running campaign, The contact list will be processed from the top to reach parties that were not contacted in a previous pass. If major settings have been changed (DSN, Sorting or Filters, and so on), the campaign is reset and restart with the new configuration. This command also sets the count of recycles back to zero.