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Interaction Dialer Manager Help
Configure Actions
Once you configure Evaluations, you are ready to configure Actions. Rules invoke Actions that affect the processing of a campaign.
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Select the Actions tab.
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Click Add () to create a new action for this rule. Type a name for the new action. Then click OK. The action is added to the list of actions in the view.
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From the Action Type drop down, select one of the available actions and proceed with the appropriate configuration operations. See Action Types for details.
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Click Save ().
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Repeat steps 1-4 to add additional actions to the rule, if desired. Remember, actions are performed only when a rule evaluates to True.