Copy and Paste

Dialer Manager users can copy and paste configuration entries. These operations make it possible to duplicate a campaign, policy set, or rule set, for example.

As a best practice, save Dialer objects as baseline templates for further customization. For example, use the copy command to clone a well-proven Campaign that is customized for the goals of your contact center.  This duplicates established configurations with a minimum of effort, and saves settings than are more goal-specific than is practical to include in default entries.  This saves time, improves consistency, and reduces error.