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Interaction Dialer Manager Help
Result Codes
The Meta table will contain ResultCodes that are returned from DNC.com. (Not all of these codes will appear in the Meta table.)
Code |
Description |
B |
Blocked |
C |
Clean |
D |
Do not call database match |
E |
EBR, existing business relationship, number can be called |
F |
Valid EBR and wireless number in a US state that does not allow telemarketing to wireless numbers even if manually dialed |
G |
Valid EBR and US Wireless Number, not on any DNC database, still cannot be called from a predictive dialer as EBRs do not constitute an exemption to those rules. |
H |
US Wireless Number that is also a Valid EBR overriding an otherwise DNC number, still cannot be called from a predictive dialer as EBRs do not constitute an exemption to those rules. |
I |
Invalid phone number such a number for an area code not in use |
L |
Wireless number in a US state that does not allow telemarketing to wireless numbers even if manually dialed (see W for more details); not on any DNC list; not an EBR. |
M
|
Malformed, i.e. not a 10-digit number. Never reported |
O |
EBR override was applied to an otherwise do-not-call number (including an explicit EBR overriding a number in Project DNC) – number can be called |
P |
Project DNC or DNF database match |
R |
Expired EBR. Number used to be a valid EBR, not on a do-not-call list – umber can be called |
S |
Disconnected |
T |
Tier C phone company |
V |
Valid EBR overriding otherwise DNC number that is also a Wireless number in a US state that does not allow telemarketing to wireless numbers even if manually dialed (These states are WY, NJ, TX, LA, and AZ.) |
W |
US Wireless number – number is not in any DNC database (or it is but has been overridden by an industry exemption) but it cannot be called from a predictive dialer. (Note: in version 1, WY, NJ, TX, LA and AZ wireless numbers are always reported as D as long as you choose to scrub against Wireless as these states don’t allow any wireless telemarketing calls regardless of Aggressive vs. Conservative settings in Scrub Options. |
X |
Industry exemption applied to an otherwise do-not-call number. Number can be called. |
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