Contents

Run handler

This action runs the Dialer_RuleActionEvent handler on each master dialer server. The action passes a user-defined Event Id and Event Data payload to the handler. By default, Dialer_RuleActionEvent, does nothing except provide an entry point for future customization. Customers may edit this handler (using Interaction Designer) to add custom logic that meets their business needs.

A Run Handler action always runs the Dialer_RuleActionEvent handler. You cannot use this action to launch a different handler.

Event ID

A unique string that is later used to retrieve the event.

Browse button ()

Opens the macro selection dialog, so that you can insert macro text into the Event ID passed to the handler.

Event Data

User-defined string data passed to the handler. The information entered here is sent to the Dialer_RuleActionEvent handler as payload data. You can optionally insert macros into the data passed to the handler.

Browse button ()

Opens the macro selection dialog, so that you can insert macro text into the Event Data passed to the handler.