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Setting Access Control Rights

To set Access Control Rights:

  1. Open a user, role, or workgroup configuration record in Interaction Administrator.

  2. Select the Security tab.

  3. Click the Access Control button. The Access Control dialog appears.

  4. Select Interaction Dialer from the Category box.

  5. Check the Campaigns this user, role or workgroup should be allowed to view or modify in Interaction Dialer Manager.

  6. Scroll down to the View Dialer Supervisor Views group. Check the Interaction Supervisor views that this user should be allowed to view in IC Business Manager.

  7. Click Close to dismiss the Access Control dialog.

  8. Click Apply to save changes to the configuration.

  9. Click OK to dismiss the configuration dialog.

Related Topics

Dialer Access Control Rights