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Interaction Dialer Manager Help
Tracking Campaign Ownership
Once you select the Enable Campaign Ownership of Records check box and specify a duration of ownership, campaigns that share a contact list are going to begin claiming ownership of records. When a claim to a record is staked, data indicating the claim is entered into three new fields associated with that record. These fields will allow you to track campaign ownership. These new fields in the contact list table are:
Field Name |
Description |
I3_campaignownerid |
The ID of the campaign that owns the record. |
I3_campaignownername |
The name of the campaign that owns the record. |
I3_campaignownerexpiration |
The time that the ownership expires. |
- Query Criteria Builder
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You can determine which records are owned by a campaign by adding any/all of the following fields to a query in the Query Criteria Builder section on the Data Query tab.
- Predefined Queries
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You find a predefined query in the drop down list titled Count by Campaign Ownership that will display the number of records in the contact list that are owned and identify which campaigns own those records. See also: Predefined Queries.