- Contents
Interaction Dialer Manager Help
Wrap-up Category Chart View
This view shows wrap-up category statistics in a chart. Wrap-up categories classify the result of a contact attempt. Unlike wrap-up codes, which are user-defined, the same standard wrap-up category codes are mapped to all campaigns. See also: Wrap-up Codes and Categories
- Site
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Selects the name of the Outbound Dialer server or [All sites].
- Campaign
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Selects the name of a Campaign.
- Statistic
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Selects a Dialer wrap-up statistic.
- Interval
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Selects a statistic collection interval.