CallObject.listen Method

Definition

This method allows a CIC user to listen in on a call.  This method supports two optional parameters that identify the name of the queue and the queue type. If this method is called without parameters, the logged-in user's queue is used by default. To listen to a different queue, you must specify QueueName and QueueType parameters.

Syntax

CallObject.listen(QueueName, QueueType);

Prototype

CallObject.listen(

  [in] string QueueName,

  [in] int QueueType

)

Input Parameters

QueueName

The name of the queue that you wish to connect to the queue object.

Type

Type is an integer representing a queue type. QueueType is optional and defaults to 9 (User Queue). Valid values for queue types are:

3	Station queue
9	User queue
10	Workgroup queue
15	Line queue

Return Values

None.