Contents

CallObject.state Property

Definition

This property returns the integer value corresponding to the call state of the call object.

Syntax

CallObject.state

Usage

Read Yes

Write No

Value Assigned

None.

Value Returned

CallState

The return value represents the Call State string. The table below lists Call State values for recent releases of Customer Interaction Center.

Call State	String Value
Alerting	1
Connected	105
Dialing	103
Disconnected	106
Initializing	100
ManualDialing	102
Offering	101
OnHold	6
Proceeding	104
StationAudio	107

Example

<html>
<head>
    <title>Scripter Object</title>
    <meta name="IS_System_AgentName">


    <script language="JavaScript">
        var CallIDentifier = 0;
        function MakeCall() {
            var CallObject = scripter.createCallObject();
            CallObject.extendedDial(Phonenumber.value, 30, "TRUE", "TRUE");
            CallIDentifier = CallObject.id;
            scripter.myQueue.objectChangedHandler = CheckCallID;
            LocalId.value = CallObject.localId;
            LocalLocation.value = CallObject.localLocation;
            LocalName.value = CallObject.localName;
        }

        function CheckCallID(TypeId, ObjectId) {
            if (ObjectId == CallIDentifier) {
                var CallObject = scripter.callObject;
                CallObject.id = ObjectId;

                if (CallObject.state == 105) {
                    alert("call connected successfully");
                    RemoteId.value = CallObject.remoteId;
                    RemoteLocation.value = CallObject.remoteLocation;
                    RemoteName.value = CallObject.remoteName;
                    scripter.myQueue.objectChangedHandler = null;
                    call.value = 0;
                    CallIDentifier = 0;
                }
            }
        }
    </script>
</head>

<body>
    <table>
        <tr>
            <td><input type=button value="dial" onclick="MakeCall();"></input></td>
            <td>Phonenumber</td>
            <td><input name="Phonenumber" id="Phonenumber"></input></td>
        </tr>
        <tr>
            <td>Local Id</td>
            <td><input name="LocalId" value="" style="width:100"></input></td>
            <td>Local Location</td>
            <td><input name="LocalLocation" value="" style="width:100"></input></td>
            <td>Local Name</td>
            <td><input name="LocalName" value="" style="width:100"></input></td>
        </tr>
        <tr>
            <td>Remote Id</td>
            <td><input name="RemoteId" value="" style="width:100"></input></td>
            <td>Remote Location</td>
            <td><input name="RemoteLocation" value="" style="width:100"></input></td>
            <td>Remote Name</td>
            <td><input name="RemoteName" value="" style="width:100"></input></td>
        </tr>
    </table>
</body>
</html>