Contents
Inbound Waiting For Call Page

This JavaScript code demonstrates how to set up a waiting for call page for an inbound workgroup. It also demonstrates how a single page can handle calls from different inbound workgroups.
<html>
<head>
    <title>Wait for Call</title>
    <meta name=IS_Action_SetForeground>
    <meta name=IS_Action_SelectPage>
    <script type="text/javascript" defer>
        scripter.myQueue.objectAddedHandler = ObjectAdded;
        function ObjectAdded(ObjType, ObjId) {


            // we only want to look at call objects (type 2)
            if (2 == ObjType) {
                scripter.callObject.id = ObjId;
                var workgroup = scripter.callObject.getAttribute("EIC_AssignedWorkgroup") + "";
                // adding an empty string guarantees a string
                if ("" == workgroup) {
                    // legacy support      
                    workgroup = scripter.callObject.getAttribute("AssignedWorkgroup") + "";
                    // adding an empty string guarantees a string    
                }
                // compare case insensitive
                switch (workgroup.toLowerCase()) {
                    //depending on the workgroup name we pop the appropriate page
                    case "sales":
                        window.location.href = "http://server/campaigns/sales";
                        break;
                    case "marketing":
                        window.location.href = "http://server/campaigns/marketing";
                        break;
                    default:
                        // this is not a call from a workgroup that we care about
                        break;
                }
            }
        }
    </script>
</head><body>
    <p>Wait for Call</p>
</body>
</html>