Workgroup Queue Watcher Script

The JavaScript below demonstrates how to set up a workgroup watcher within Scripter for watching objects being added and changed in a workgroup.

function ConnectToQueue(p_QueueName) {
    g_CustomQueue = scripter.createQueue();

    // valid queue types are
    // 3 station queue
    // 9 user queue
    // 10 workgroup queue
    // 15 line queue


    g_CustomQueue.connect(10, p_QueueName);
    g_CustomQueue.callObjectAddedHandler = callObjectAdded;
    g_CustomQueue.objectChangedHandler = callObjectChanged;
    g_CustomQueue.objectRemovedHandler = callObjectRemoved;

    alert("Connected to Queue" + p_QueueName);
}

function callObjectAdded(p_Call) {
    alert(p_Call.id + " has been added to the queue");
}

function callObjectChanged(p_Type, p_ID) {
    //only concerned with call objects
    if (p_Type == 2) {
        alert(p_ID + " has changed state");
    }
}

function callObjectRemoved(p_Type, p_ID) {
    //only concerned with call objects
    if (p_Type == 2) {
        alert(p_ID + "has been removed from queue");
    }
}