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Interaction Administrator Help
Configuring MS Teams Tenant details
To configure the MS Team,
- Click Microsoft Teams under System Configuration menu in IA.
- Select Microsoft Teams and click Configurations and the configuration window appears that allows you to configure various settings related to Microsoft Teams.
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To enter Tenant details check Enable MS Teams Integration box. This allows you to enter Tenant details. For Tenant details please see below table,
Option |
Description |
Tenant ID |
Tenant ID is the unique identifier of the Azure Active Directory instance. |
Application ID |
AppID is the app ID (GUID) that was generated when you registered your app in Azur portal. |
Certificate |
Azure Active Directory (Azure AD) certificate-based authentication (CBA) enables organizations to configure their Azure AD tenants to allow or require users to authenticate with X.509 certificates created by their Enterprise Public Key Infrastructure (PKI) for app and browser sign-in. This feature enables organizations to adopt phishing-resistant modern passwordless authentication by using an x.509 certificate. During sign-in, users will see also an option to authenticate with a certificate instead of entering a password. If multiple matching certificates are present on the device, the user can pick which one to use. The certificate is validated against the user account and if successful, they sign in. |
Password |
Certificate Password. If a Certificate is selected, Password to be entered. |
Secret |
Client Secret. If a Certificate is not selected, Secret needs to be entered. |
User Email |
Registered user email id from Azure portal and also with Skype for Business role assigned. |
User Password |
User password. |
Department |
Get all users with the specified department. Multiple departments can be selected using comma as separator. Example: Sales, Accounts |
- Click Apply button to update Tenant details.
The following permissions are required to fetch the user profile and status:
For more information about "Azure-Configuration - Microsoft Teams", login to "Azure Active Directory" page in "https://portal.azure.com".