Custom attributes

The Custom Attributes page allows you to add customized attributes so that you can reference your own variables and settings through the IceLib interface.

Note: If you enabled the Enhanced Interaction Administrator Change log, then all of your changes to the Custom attributes page in the User Configuration dialog box and the Workgroup Configuration dialog box are tracked in that log. For more information, see About the Enhanced Interaction Administrator Change Log.

The Custom Attributes page contains a list of the attributes and displays a Name and a Value column, and has the following buttons:

Add

Click Add and select an existing custom attribute from the pull-down list, enter a new custom attribute. If creating a new attribute, use a unique name, otherwise the existing attribute is overwritten.

Edit

Click Edit to change the value of an existing custom attribute.

Delete

Click Delete to delete an existing custom attribute.

Manage Attributes

Click Manage Attributes to open a dialog box that displays a list of custom attributes. Click Add or Delete to manage the appearance of the custom attributes in the pull-down list.  

The custom attributes are saved in the path displayed at the bottom of the dialog box.

Note: For more information on the Interaction Center Extension Library (IceLib), see the System APIs help topic in the PureConnect Documentation Library.