General settings: AudioCodes and Genesys phones or templates

Setting

Description

Default  

Name

The name of this IP phone must be unique.

Click Browse to locate an existing station.

Specified when the phone is added

Active

Inactive phones do not receive calls.

Active

MAC Address

The MAC address must be in the format xx:xx:xx:xx:xx:xx.

AudioCodes and Genesys addresses start with 00:90:8f.

Note: Changing the MAC address will reload a previously registered managed IP phone.

Registration Group

The default options are:

• Default Registration Group

• Default Secure Registration Group

You can create other registration groups in the Registration Groups container.

Default Registration Group

Location

All station appearances are in this same location. Time zone information is read from the location and used to set the phone time, DST settings, and so on.

Note: If the Enable Regional Dialing option is selected, and a change to this location creates an extension conflict of a managed IP phone, a message is displayed listing duplicate extensions. For later reference when resolving conflicts, click Copy to Clipboard to copy the listing, and then paste the content to a program that supports CSV (like Microsoft Excel).

Default Location

Preferred Language

This option is available only if multiple languages are installed.

Select the language for all prompts for this managed IP phone. The available options depend on the installed languages.

System Default

Use Location Time Zone

Determines whether the time zone of the associated location is used to set the date/time.

Note: You can also configure the time zone on the DHCP server. If you configure the time zone both on the DHCP server and in Interaction Administrator, then the time zone on the DHCP server is used.

Selected

Firmware Version

The available firmware options are listed.

Audio Protocol

The audio stream on this IP phone can be unencrypted using RTP (Real Time Protocol) or encrypted using Secure RTP (SRTP).

• To use SRTP, you must choose TLS as the Transport Protocol.

• Choose SRTP only if the endpoint(s) on this line support SRTP.

• If you select SRTP, it enables the Security option (below). Calls between devices transmitting and receiving SIP TLS messages and SRTP audio are completely secure.

Time Zone

The time zones listed are the same as Windows time zones.

The managed IP phone will use this time zone to set the daylight saving time information.

Note: You can also configure the time zone on the DHCP server. If you configure the time zone both on the DHCP server and in Interaction Administrator, then the time zone on the DHCP server is used.

(UTC-05:00) Eastern Time (US & Canada)

Station Appearances

This is a regular station appearance. It is the default appearance of this managed IP phone.

AudioCode phones do not support shared line appearances.

After you add, edit, or remove station appearances, you must reload the phone.

Not specified