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Interaction Administrator Help
Genesys Cloud Synchronization: Users
If you enable the Genesys Cloud for PureConnect Integration and select the Sync User Objects Synchronization Option, this page displays the synchronization status for user information.
Note: More synchronization information is available in the Integration Health page in the Genesys Cloud Configuration dialog box.
Status
Synced status indicates this user's information successfully synced to your Genesys Cloud organization. Error indicates that synchronization failed. Not synced means synchronization has not been attempted.
Last Synchronized
This is the date and time of the last successful synchronization.