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Multi-language Support

Multi-language support refers to the translation of data that is displayed in the Interaction Tracker, and in reports, in a language appropriate to the login locale you specified created during setup.

If the appropriately localized language is not supported, the values are displayed in the default language.

Parameters

The Multi-Language Support tab contains three parameters: Attribute, Language, and Value

Parameter

Definition

Attribute

The name of the value to be translated. Translation is elected for only a few values that are displayed in reports or status messages

Language

The language used for the translation. The default language is that currently set by the administrator. A list of 100 + additional languages appears in the Languages dialog when you click Add Language.

This value is Default if no language is specified for your login country in the Languages list.

Value

The value to display; the translated value.

Buttons

The Multi-Language Support tab also contains the buttons: Edit Value, Add Language, and Remove Language. This is the function they perform:

  • Edit Value

  • Add Language

  • Remove Language

For more information on the function of the scroll buttons and the Confirm auto-save check box, see Interaction Administrator Interface.