Phone Configuration File Directory

Enter the directory or click Browse to select the directory where the existing IP phone configuration (.cfg) files are located. The Managed IP Phone Assistant searches this directory for .cfg files and displays a list of files found in the next page, Select the Items to Migrate. The assistant uses the settings in the selected .cfg files to create managed IP phone objects.

Note: For the assistant to recognize a phone configuration file, the file must:

•  Be in the XXXXXXXXXXXX.cfg format, where XXXXXXXXXXXX is a 12 character alpha-numeric MAC address

•  Contain an APPLICATION XML element at the root that has a CONFIG_FILES XML attribute that specifies the other phone configuration files

Each .cfg file that meets this criteria will be displayed as a selectable item to migrate. The assistant must have read access to the phone configuration directory specified. See Frequently Asked Questions for more information on .cfg files and the Managed IP Phone Assistant.

About the Managed IP Phone Assistant's Migration of  Polycom Configuration Files

The assistant reviews the data in the .cfg files, and bases the migration items that it will build on the settings that are known in Interaction Administrator. The assistant displays migration item details, including any errors, in migration information. For the best and most error-free migration process, it is recommended to use the IP Phone Configurator utility to generate the SIP stations and SIP phone configuration files. (See CIC Managed IP Phones Administrator's Guide in the Technical Reference Documents section in the PureConnect Documentation Library on the CIC server.)  

Not all settings, such as custom settings in Polycom configuration files (and where the configuration files have been set up manually instead of using the IP Phone Configurator), may be recognized by the assistant. Settings that are not recognized may not be written to the new managed IP phone's configuration file when provisioning.

Note: If there is a needed setting that is not recognized by the assistant, it is possible to use "custom override attributes." For more information, see the IC Managed IP Phones Administrator’s Guide in the CIC Documentation Library.