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Ring Set Configuration

A ring set contains details of the type of ring that occurs on incoming internal (user to user), external (through the main IVR or workgroup)  and direct inward dial (DID) calls on a Polycom phone. By default, there is ring set <Default-Polycom> already configured for Polycom phones. The ring sets are assigned to stations/station appearances.

Use this page to configure additional ring sets or change the behavior of the default ring set.

Name

Type a descriptive name of the ring set. The category, ring type and details are displayed below the ring set name. Highlight the category to display the options for each setting. Select one option per internal, external, or DID setting. The options include settings for Cadence, Wave File, Wave URL, and Visual:

Cadence  - Select one of the built-in ring types (based on the IP phone manufacturer):

  • LowTrill

  • LowDoubleTrill

  • MediumTrill

  • MediumDoubleTrill

  • HighTrill

  • HighDoubleTrill

  • HighestTrill

  • HighestDoubleTrill

  • Beeble

  • Triplet

Wave File - Select a wave file to play for a call. The wave file location must be in \\ic}\resources\....

Wave URL - Select a valid URL for a wave file to play for a call.

Visual - Select this option to change the behavior of an incoming call, such that when a call is alerting and the user picks up the handset, the IP phone assumes that a new call is being placed. This protects against accidentally being connected to an alerting call.

Related Topic:

Managed IP Phone Appearances Configuration