Options: Polycom phones or templates

Option

Description

Default  

Enable MWI

When this setting is enabled, the phone will flash a message-waiting indicator (MWI) LED when instant messages and voice messages are waiting.  

Yes

Ring Always

When this setting is enabled, the phone will always ring when the user receives a call, even if a CIC client is not running.

No

Inband Call Waiting Tone

When this setting is enabled, the phone will emit a tone on an incoming call when another call is active

No

SIP Receive Port

This is the port that the IP phone uses to send and receive SIP signaling packets using the TCP and UDP transport protocols.

5060

SIP TLS Receive Port

This is the port that the IP phone uses to send and receive SIP signaling packets using the TLS transport protocol.

5061

Media Port Start Range

Use this setting for Polycom phones that need to use a different port range than the default ports for audio traffic.

Set this to a valid port number that begins the new range of ports to use for audio. Reasons to use this include phones that are behind a firewall, or that use port forwarding, or that have another reason to specify a different port range.

Depends on the device manufacturer

Option

Description

Default  

Language

This is the internal language used by the Polycom interface. The language is specified in <language-region> format.

Notes: The supported languages for this IP phone depend on your Polycom firmware version and your CIC version. Please check the firmware release notes for information on your firmware version at VoIP SIP Software Release Matrix.

It is recommended to select "internal" for the Polycom IP430 phone to conserve memory resources.

English-United States

Regional Tone Set

Use this setting to change the language of most call progress tones. The tone set can be specified separately from the Language, but the value defaults to "Language Default", which is the country based on the value of the Language setting. The IP phone requires a reload after changing this setting.

Valid languages for the regional tone set include: Canada, China, Denmark, France, Germany, Italy, Japan, Korea, Netherlands, Norway, Poland, Portugal, Russia, Slovenia, Spain, Sweden, United Kingdom, United States.

Notes: The regional tone set does not affect busy tones, ringback tones, or reorder tones. If the tone set is not providing the desired tones, contact a PureConnect Customer Care representative for assistance in making configuration changes.

Language Default

Use 24 Hour Clock

Use this setting to display the time in 24 hour format (for example, 21:43:12).

The options are:

• Yes

• Language Default

• No

Language Default

Use Long Date Format

Use this setting to display the date in the long date format (for example, January 14, 2010).

The options are:

• Yes

• Language Default

• No

Language Default

Show Date Before Time

Use this setting to display the date before the time. If the date and time are on the same line, then the date will be displayed on the left. If the date and time are on separate lines, then the date is displayed above the time.

The options are:

• Yes

• Language Default

• No

Language Default

Date Format

Use this setting to display the day of week, day, and month in a specific order.

The options are:

• Thursday, 21 January

• Thursday, January 21

• 21 January, Thursday

• January 21, Thursday

• MM-DD-YY (for example, 07-03-10)

• DD-MM-YY (for example, 03-07-10)

Note: For Use 24 Hour Clock, Use Long Date Format, Show Date before Time, and Date Format parameters, the “Language Default” value uses the Language field above.

Language Default

Headset Mode

When this setting is enabled, the headset is selected as the preferred mode after its first use until the headset key is pressed again. If this setting is not enabled, hands-free (speaker phone) mode is the preferred mode.

No

One Touch Voicemail

When this setting is enabled, the voice mail summary display is bypassed, and voice mail is dialed directly.  

No

Polycom Call Waiting

Use this setting to change the call waiting behavior on Polycom IP phones.

The options are:

• Beep

• Silent (for no sound indicator for a call that is waiting)

Beep

Persist Headset Volume

When this setting is enabled, the receive volume between calls is remembered. If not enabled, the receive volume is reset to nominal at the start of each call.  

No

Persist Handset Volume

When this setting is enabled, the receive volume between calls is remembered. If not enabled, the receive volume is reset to nominal at the start of each call.  

No

Persist Handsfree Volume

When this setting is enabled, the receive volume between calls is remembered. If not enabled, the receive volume is reset to nominal at the start of each call. The default value is Yes (enabled).

Yes

Enable Handsfree

When this setting is enabled, the speakerphone can be used to dial. If not enabled, the handsfree mode is disabled and the speakerphone cannot be used to dial.  

Yes

Line 2 Key Function

This applies to Polycom IP 330/IP 320 only.

Use this setting to change the function of the Line 2 hard key.

The options are:

• Line 2

• Messages

• Do Not Disturb

Line 2

DND Key Function

Select Phone only to enable DND functions on this IP phone.

Select Status Synchronized to synchronize the user's status with the user's CIC client configuration status when he/she is logged into the station.

Disabled

Forward Key Function

Select Phone only to enable forwarding functions on this IP phone.

When setting this option to Phone only, this phone's status changes to "Reload Required." After rebooting, a forward softkey is shown on the IP phone.

Disabled

Number First in Caller ID

This setting specifies the order of name and number in the caller ID.

The options are:

• No: The caller's name appears first.

• Yes: The phone number appears first.

No

Option

Description

Default  

Emergency Registration Group

Select the registration group from the pull-down list to use when routing calls made to emergency numbers (as listed in the Emergency Numbers option below).

Not specified

Emergency Numbers

This setting lists the numbers that should be monitored. If one of these numbers is detected as having been dialed by a user, the call will automatically be directed to the defined Emergency Registration Group.

Separate multiple numbers by a comma.

911

Option

Description

Default  

Description

The description of the location of this IP phone. This description is displayed in station group directories in the CIC clients. For example, a description might be "Conference Room 1".

Not specified

Location

The location information (60 digit alpha-numeric) that is provided to dispatched emergency personnel (for example, Building 1, floor 3, north wing, office #26, next to elevator). The ALI record field is LOC.

Not specified

Calling Party Number

The outbound ANI (10 digit numeric) to use for emergency calls from this IP phone. The Automatic Location Identification (ALI) record field is CPN and in "emergency" terminology it is Emergency Location Identification Number (ELIN).

Not specified

Customer Name

The name (32 character alpha-numeric ) to provide for this IP phone (i.e., John Smith). The ALI record field is NAM.

Not specified

Primary Email

The most used email address to communicate about the emergency personnel arrival

Not specified

Country, State, City, Street Name, House Number, Zipcode

Not specified