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SIP line identity (in) concepts

You can configure line identity options for inbound SIP interactions. Inbound SIP line behavior includes how CIC passes SIP line extensions in SIP messages, what CIC considers a diverted call and what information it passes, and how CIC routes an inbound call.

Note: All Inbound Identity settings affect the values of the Eic_RemoteAddress and Eic_RemoteId call attributes.