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Interaction Administrator Help
Stand-Alone Fax Configuration
A stand-alone fax machine can be accessed as another station connected to the station board.
For each stand-alone fax, enter a physical extension and complete the selections for the connection you choose.
Note: Depending on the selection you make in the Connection box, different options are displayed.
Extension
Type a unique extension number for this station.
Connection
Choose one type of connection to configure: Station Board, Line, or SIP. Depending on the selection you make, different options are displayed.
Station Board and Line
The connection fields for a station specify the kind of device to which the station is connected. All stations are usually connected to a breakout box, which is connected to a station board on the CIC server, or to a channel bank device, which is connected to a T-1/E-1 line board on the CIC server, hence, the two Connection Types: Station Board and Line.
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If this station is connected to a station board, select the Type Station Board and specify the station board number and port.
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If this station is connected to a channel bank, which is in turn connected to the CIC server via a T-1/E-1 line, select the Type Line and then select the Line name (that is, the name of a T-1/E-1 channel configured in the Lines container) for this station.
Note: If the Connection Type is Line and this station is connected to a channel bank, you must select the FXS Loop Start protocol on the T-1/E-1 Interface for the line connected to the channel bank.
Type
Select Line, SIP, or Station Board, depending on how the station is connected to the CIC server (see the previous paragraphs).
Board
If you choose Station Board, type the number of the Dialogic station device interface board supporting this fax machine.
The board number corresponds to the digit(s) appended to the end of each Dialogic station device name (this number is not the same as the Dialogic board identification number (ID) set on the locator switch). Each properly installed Dialogic station interface board registers a device name on the server. Station board device names look like "msiB#C#". The board number is the number in the "B#" portion of the device name. For example, if the device name is "msiB1C8", the Station Board Number to type in this field is 1.
All Dialogic device names can be seen in the System log of the Windows Server’s Event Viewer program found in the Administrative Tools program group.
Port
If you choose Station Board, type the port number on the Dialogic station device interface board associated with this fax machine. The telephone station adapter ports connect each fax machine to a port on the station device interface board.
Drop Loop Current
Check this box to configure the msi station (one connected to a Dialogic msi board) to drop the loop current after the remote caller disconnects. The Drop Loop Current condition would be desirable, for example, if the station board is into an analog voicemail system, which typically expects the loop current to drop on remote disconnects.
The Drop Loop Current check box appears only when you select the Station board connection type. The default condition is not to drop the loop current
Line
Select the name of the T-1 or E-1 channel (defined in the Lines container) for this station. If the Line drop down list is empty, you must first create the T-1/E-1 channels ( lines) in the Lines container.
Telephone
When you select Line, the Telephone box is displayed.
In the Phone Type box, select the type of telephone associated with this stand-alone phone.
Analog
Select this for all POTS sets (that is, Plain Old Telephone System sets with no fancy features) that are not capable of displaying caller ID or other call data. You can select this for other types of phones (for example, ADSI, and so on) as well if you do not want CIC to send call data to the telephone.
Analog (Caller ID)
Select this if the telephone is capable of displaying caller ID. If this option is selected, CIC sends the caller ID to the telephone between the first and second ring.
Analog (ADSI)
Select this if the telephone is an ADSI (Analog Display Services Interface) phone with a display screen. If this option is selected, CIC sends the caller ID and caller name data (along with any other data the handler specifies) to the ADSI phone before the first ring.
Active
Select this check box to activate the station. This enables the station to place and receive calls. Clear the check box to deactivate the station, preventing calls from coming in to or going out from the station.
Ring Always
This check box controls whether or not the telephone rings when incoming calls alert on that station.
Select this check box if you want the station telephone to always ring when the user receives a call, even if the CIC client is not running or if the Ring Telephone check box is not selected. Clear this check box if you do not want the station's telephone to ring, or to allow the state of the Ring Telephone check box to determine if the station's telephone rings.
SIP
You can define a SIP station for stand-alone fax machines. This option is only available on SIP-enabled CIC servers.
In the Extension box, type the extension. Under Connection, in the Type box select SIP. Press the Configure SIP Address button. In the SIP Address dialog, select the predefined format option.


