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Interaction Administrator Help
User name
Interaction Administrator displays a list of valid domain user names associated with each mailbox user profile on the network mail server (for example, Exchange Server or Notes server). Default CIC user names are identical to each network account that has an email user profile.
To specify a user name, you can type a name in the box, or to retrieve
a list of existing users for a domain, click the 
.
You can type a user name not found in the list of email users, but that name must be registered as a valid network account and email user account before the user can receive calls on the CIC system. This name must contain only valid (alpha-numerical) characters.
Notes:
Do not use these characters: \ / : * < > | @
Using both / and @ will cause the system to misinterpret
the IC username as a Windows username, preventing the user from logging
in.
If you copy an existing user and paste to create a new user, any workgroups
the original user is a member of are not copied to the new user. The problems
with users inheriting rights and memberships are too complicated and require
the administrator to deliberately assign workgroup membership to users
created this way.
You can choose Interaction Message Store (formerly Voicemail Only or FBMC)
to store and track user voice mails and faxes. If you chose Interaction
Message Store as your voice mail option, it was installed and configured
during Interaction Center installation.
Do not exceed 64 characters.