View Roles

A Role is a way to define a special group of people that require specific CIC client rights or Interaction Administrator access. Users and members of workgroups can be assigned to a role, and inherit the role's security rights Users and workgroups can be assigned multiple roles.

The View Roles page displays roles in a list in the master view, and displays details of the currently selected role in the details view. You can take actions on the roles in the list view, such as edit, delete or copy, and you can add a new role. You can change the way the list is displayed, such as change visible columns, sort by column, and filter.

To view roles:

1. Click the View Roles action under the User Management category:
   
   ...or Click View Roles in the breadcrumbs if available.

2. The View Roles page is displayed.
   

3. The details of the selected role are displayed in the details view.

Related Topics:

Introduction to Interaction Administrator Web Edition

Add Role