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Interaction Administrator Web Edition Help
View wrap-up codes
The View Wrap-up Codes page displays wrap-up codes in a list in the master view, and displays details of the currently selected wrap-up code in the details view. You can take actions on the wrap-up codes in the list view, such as add, delete, and copy and paste, and you can add a new code. You can change the way the list is displayed, such as change visible columns, sort by column, and filter.
To view wrap-up codes
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Click the View Wrap-up Codes action under the User Management category or click View Wrap-up Codes in the breadcrumbs, if available.
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The View Wrap-up Codes page appears.
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The details of the selected wrap-up code appear in the details view.