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Interaction Desktop Help
Delete a Monitored Appearance
You can permanently delete a monitored appearance from the Monitored Appearances view.
Note: If you want only to suspend monitoring for a selected user, see Activate and Deactivate Monitored Appearances
To delete a monitored appearance:
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Do one of the following:
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Access the Configuration dialog box in the usual way.
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If you already have one monitored appearance, on the Monitored Appearances view right-click below the last name and select Configuration.
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In the Configuration dialog box, click the Monitored Appearances node.
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In the Monitored Appearances property details pane, select Manage Users.
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In the Monitored Appearance Selection dialog box, in the Selected User Queues list, select the user you no longer want to monitor.
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Click Remove.
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Click Apply.
Result: The Monitored appearance for the selected user is deleted.
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Click OK.
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