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Interaction Desktop Help
Refresh a Speed Dial View
Sometimes the underlying data provider that acts as the data source for a directory contact does not send out notifications when contact information is updated. The CIC client automatically refreshes the data when it starts up, but you can also refresh contact information on demand.
To refresh the contents of a Speed Dial view:
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Right-click a Speed Dial entry or in the blank area of the Speed Dial view, and choose Refresh Directory from the shortcut menu.
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