Malicious Call Trace 

This Telephony tool provides the ability to send a Malicious Call Trace (MCT) request on a SIP-based interation. The request is received by the SIP endpoint and then processed. If the endpoint supports the MCT request and is using a Time Division Multiplexing (TDM) endpoint, it gerates a Malicious Call ID (MCID) request on the TDM endpoint.

Note: Full use of this feature requires customizations to buttons and handlers in a CIC client. Contact PureConnect Customer Care for further information about this feature.  

Inputs

Call Identifier

The call ID for the incoming call. This ID is used to look up the dialed number from which the call originated.

Initiate Recording?

If set to true, initiates a recording of the call. If set to false, the call is not recorded.

Exit Paths

Success

This path is taken if the operation is successful.

Failure

This path is taken of the operation fails.