Import Global Variables

Opens the Global Variable Manager dialog, where handler authors can import global variables into the current handlers that are stored on the CIC server.

When importing global variables, Interaction Designer ensures that the name of each variable being imported is unique. If a handler contains a variable that matches the global variable name and you try to import the variable, then Interaction Designer does the following:

• Lets you bind the local variable to the global variable if their data types are the same, or

• Assigns a unique name of a new local variable to the global variable.

Note: Because the global variable is locked throughout the duration of a handler instance, handler developers should write subroutines that read/modify the contents of global variables to minimize the time a global variable is locked.

Global variable values do not persist through restarts of Interaction Processor. Global variables are visible only within a single CIC server.