Review Interaction Recorder Extreme Query Resources

Because Interaction Recorder Extreme Query is integrated with Customer Interaction Center, there are additional technical references, user guides, and online Helps that include Interaction Recorder information. Documents are available in the PureConnect Documentation Library on your CIC server.

The latest versions of these documents can also be accessed from the PureConnect Documentation Library on the PureConnect website at:
http://help.genesys.com

For Interaction Recorder Extreme Query related information, see the following technical references, Helps, and links:

• Interaction Recorder Extreme Query Installation and Configuration Guide

• Interaction Recorder Technical Reference

• Interaction Administrator Help

• IC Business Manager Help

• Interaction Recorder Client for IC Business Manager Help

Related Topics

About Interaction Recorder Extreme Query

Extreme Query Client User Interface