Personally Identifiable Information Obfuscation

The recent General Data Protection Regulation (GDPR) in the EU provides guidelines about PII. Customers should avoid transferring Personally Identifiable Information (PII) from the EU to a country without PII protections. In response, we have given an option for customers to obfuscate PII in the CIC server log in 2022 R2.

• Obfuscation allows customers the flexibility to distribute server logs abroad without revealing PII.
• Customer can enable or disable PII obfuscation. By enabling obfuscation, the PII string in the log file gets replaced with the obfuscated value.
• Obfuscated values are unreadable by anyone without a system-generated obfuscation key.

Note: The obfuscation is a “best-effort” attempt to remove PII from the CIC log. There is no guarantee that PII is not available in the CIC log. Customers are responsible for ensuring that the log they send does not contain PII. Currently only a subset of the CIC logs has been adjusted to obfuscate PII. See an Obfuscated Log files topic.